LEGAL & COMPLIANCE

Terms Of Service

Last updated: October 2026 | Effective date: Immediate

1. Introduction & Acceptance

Welcome to Aura Won Scale.

These Terms of Service govern your use of aurawonscale.com and any services provided by Aura Won Scale.

By accessing our website, submitting a form, booking a consultation, purchasing services, or otherwise working with Aura Won Scale, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. Our Services

Aura Won Scale may provide services including:

  • The exact scope, pricing, timeline, and deliverables for a project may be outlined separately in a proposal, invoice, agreement, email, or other written communication.

3. Quotes, Pricing & Payments

Any pricing shown on our website is for general informational purposes unless explicitly stated otherwise.

Project pricing may vary depending on:

  • A quote or estimate is not considered final until confirmed by Aura Won Scale.

  • Payment terms will be communicated before work begins.

  • Failure to make required payments may result in paused work, delayed delivery, suspension of services, or termination of the project.

4. Client Responsibilities

Clients are responsible for providing accurate and timely information needed to complete the project.

This may include:

  • Business information

  • Logos and branding

  • Photos and videos

  • Written content

  • Login credentials

  • Domain access

  • Hosting information

  • Product or service details

  • Feedback and approvals

  • Project timelines may be delayed if required information or feedback is not provided on time.

  • Clients are responsible for ensuring they have the legal right to use any content, images, trademarks, logos, or materials they provide to Aura Won Scale.

5. Revisions & Project Changes

Reasonable revisions may be included depending on the agreed project scope.

Requests that significantly change the original scope of work may require additional fees or a revised project timeline.

Aura Won Scale may provide a new quote for additional work before completing those changes.

6. Delivery & Timelines

If you have questions, concerns, or formal compliance inquiries regarding this Privacy Policy, our Data Protection Officer is readily available:

  • We will make reasonable efforts to complete projects within the estimated timeline.

7. Third-Party Platforms & Services

Aura Won Scale may use or integrate third-party platforms including website builders, hosting providers, CRM platforms, analytics tools, payment providers, automation systems, scheduling tools, and other software.

We are not responsible for:

  • Third-party outages

  • Platform changes

  • Pricing changes

  • Account suspensions

  • Software bugs

  • Data loss caused by third parties

  • Changes to third-party features or policies

  • Clients may be responsible for maintaining their own third-party subscriptions and accounts.

8. Website Performance & Results

Aura Won Scale does not guarantee specific business outcomes.

We do not guarantee:

  • A specific number of leads

  • Increased revenue

  • Search engine rankings

  • Website traffic

  • Sales

  • Conversion rates

  • Customer acquisition results

  • Results depend on many factors outside our control, including market conditions, advertising, competition, pricing, business operations, and customer demand.

9. Intellectual Property

Clients retain ownership of content, logos, trademarks, photos, and materials they provide to Aura Won Scale.

Unless otherwise agreed in writing, once full payment has been received, the client may use the final website or digital deliverables created specifically for their project.

Aura Won Scale may retain ownership of internal systems, reusable code, templates, processes, frameworks, tools, and general design components.

Aura Won Scale may display completed client work in portfolios, demos, social media, or marketing materials unless otherwise agreed in writing.

10. Cancellations & Refunds

Cancellation and refund eligibility may depend on how much work has already been completed.

Payments for work already performed may be non-refundable.

Third-party costs, software fees, domain purchases, hosting fees, advertising expenses, or other external costs may also be non-refundable.

Any specific cancellation or refund arrangement provided in writing will take priority over this general section.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Aura Won Scale will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This may include losses relating to:

  • Revenue

  • Profits

  • Leads

  • Business opportunities

  • Data

  • Website downtime

  • Third-party services

  • Our total liability relating to a project will not exceed the amount paid to Aura Won Scale for the specific service giving rise to the claim, where permitted by law.

12. Prohibited Use

You may not use our website or services to:

  • Violate applicable laws

  • Commit fraud

  • Distribute malicious software

  • Attempt unauthorized access

  • Misrepresent your identity or business

  • Infringe intellectual property rights

  • Abuse or disrupt our systems

  • We reserve the right to refuse or terminate services where we reasonably believe our services are being misused.

13. Termination of Services

Aura Won Scale may pause or terminate services if:

  • Required payments are not made

  • A client breaches these Terms

  • A client engages in abusive or unlawful conduct

  • Continuing the project becomes impractical or legally problematic

  • Where appropriate, we may provide notice before termination.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms will be governed by the applicable laws of Ontario, Canada, and any applicable federal laws of Canada.

Any disputes will be handled in accordance with applicable law.

16. Contact

If you have questions about these Terms of Service, please contact Aura Won Scale through:

Website: aurawonscale.com